Payroll built for care and social care providers in the South West
24/7 shift patterns and sleep-in pay
Care rotas rarely follow a standard week. We calculate sleep-in pay, waking night rates, on-call premiums, and bank holidays correctly every time.
National Living Wage compliance
Sleep-in shifts, travel time, and on-call hours have specific NLW rules that change regularly. Non-compliance can trigger HMRC enforcement action.
High staff turnover and frequent new starters
Care and social care have some of the highest turnover rates in any sector. Our portal processes new starters and leavers same day so no carer misses their first payment.
Sleep-in shifts and the National Living Wage: a compliance minefield many care providers underestimate.
HMRC guidance on whether sleep-in shifts count towards NLW hours has changed multiple times. Getting this wrong can trigger retrospective underpayment claims and HMRC enforcement notices. We monitor the rules continuously and apply them correctly every pay run.
Everything included for care and social care providers.
One fixed monthly fee covering your entire workforce, employees, bank staff, and variable-hours carers. No per-payslip charges.
- Sleep-in and waking night pay calculations
- National Living Wage compliance monitoring
- Zero-hours and variable shift support
- Bank holiday and overtime premium processing
- Same-day new starter and leaver processing
- Auto-enrolment for all eligible staff
- Pension contribution calculations and reporting
- Weekly, fortnightly, and monthly pay cycles
- CQC-ready payroll record keeping
"Sterling understand sleep-in pay, NLW, and our constantly changing rotas. We have complete confidence that our staff are always paid correctly and our CQC records are in order."
Registered Manager
Devon Care Provider